A new study by HP has revealed that the use of artificial intelligence (AI) among knowledge workers has significantly improved their job satisfaction. The second annual HP Work Relationship Index found that 66% of knowledge workers who used AI reported being happier with their relationship with work compared to those who did not.
The report, which surveyed 15,600 respondents across 12 countries, also highlighted a growing desire among knowledge workers for personalized work experiences. Two-thirds of respondents said they would be more invested in their company’s growth if work was tailored to their individual needs and preferences.
Enrique Lores, President and Chief Executive Officer of HP Inc., emphasized the importance of smart technology in meeting the evolving needs of today’s workforce. “The future of work will be unlocked by using the power of AI to create solutions and experiences that drive business growth and enable individuals to achieve personal and professional fulfillment,” he said.
The HP Work Relationship Index is a comprehensive study that explores the world’s relationship with work, examining factors such as the role of work in people’s lives, their skills, abilities, tools, workspaces, and their expectations of leadership. This year’s report revealed a major universal need from knowledge workers: personalized work experiences.
“At least two-thirds of workers expressed a desire for personalized work experiences, including tailored workspaces, access to preferred technologies, and flexible working environments,” Lores said. “These experiences are crucial for improving relationships with work, and have positive implications for both employees and businesses.”
While the overall work relationship index has remained relatively unchanged at the global level, countries that saw an increase in their index scores experienced improvements in key drivers such as leadership and fulfillment.
